2017 was a year of growth in many ways both in Access Property Management and in the world. In the West Michigan market, we saw lots of growth in the real estate market. We saw everything from rentals being scooped up quickly to new developments popping up everywhere. Within our client pool, we had some home owners take advantage of the market and sell their homes and we saw many investors that increased their portfolio with value-added investments.
At Access Property Management, we implemented many changes and updates that helped us to run more efficiently and smoothly. In this post I am going to take a moment to share some awesome things that happened during the past year!
Statistics and Facts!
Let’s start off with 2017 stats! We get a lot of questions about how our company performs in regards to eviction rates, lease renewal rates, and maintenance. So I put together a fun infograph to show you our stats for 2017. If you scroll down to the bottom of this blog, you will be able to see these stats in a straightforward layout.
In January, our team went to a conference in San Diego, CA that focused on growth of property management companies. Justin, Jennifer, Eddie and Aaron spent two full days in a large conference with 300 other property managers from around the world. A highlight of the conference was learning from thought leaders such as Marcus Sheridan, author of They Ask, You Answer, and John Jantsch. We also connected with other successful property managers as we shared information about our companies.
One of the most important parts of our company is our team. No doubt, we provide the best service when our team is happy and works well together. Not many companies are able or willing to bring their team to an event across the country. Ultimately, our team has found that these conferences bring us together, give us great ideas to improve the company and provide countless opportunities for growth.
Goal Planning As A Team
For the past 4 years, it has become a top priority to aside a period of time every January to plan for the upcoming year. There are not any other property management companies that do this with their team (at least that we have heard of). This year we stayed an extra day in San Diego to formulate together. To accomplish this task, we all sat together in a quiet part of the hotel lobby to work through our plan.
First, we started with a check in on everyone on the team. Things got real as we dug into how life was going, how are families are doing, what was great about the year, and what was tough. Then we spent some time going over the prior year in Access Property Management. As a team, we looked at budgets, financials, new items that were implemented, and failures. Finally, we got into the fun part: planning for 2018.
Plans For 2018
Like any company, for 2018 we have growth and budget goals. But the most exciting part for our clients is going to be the new services and processes we have planned.
Our Clients will see the following updates and improvements:
- Improved Pet Screening
- Updated Website
- More Efficient and Effective Leasing Process
- More and Better Quality Educational Materials.
In fact, one of the things we are most excited to bring to our clients and prospective clients is knowledge and learning. Keep on the look out for more videos and blogs to come! To start, check out the infograph below!