Maintenance Services

At Access Property Management Group, the goal of our maintenance team is to provide you with quality, cost effective solutions for maintenance issues that occur with homes. We have a skilled team of fully licensed, insured maintenance professionals who are ready to handle whatever comes up 24 hours a day, 365 days a year. This is just one of the ways we have gained our superior reputation for being able to respond quickly and efficiently.

No more headaches for you! No more emergency calls for you to answer at inopportune times. No more having to leave the house unexpectedly. You’re able to view all of this in real time and stay on top of everything through your owner portal!

Access Property Management Group uses the latest software to allow residents to alert us if there is a maintenance issue at their home. Residents simply log in to their resident portal to notify us instantly. An email is then sent to the resident confirming that their request for service has been received and that someone from our maintenance team will contact them shortly. From there, one of our Grand Rapids area property managers will receive the request, review it, and dispatch the appropriate vendor or contractor to the home using the same software system to generate a work order. The maintenance contractor has all the information needed to contact the resident and arrange a time to get into the home to fix the problem. Your resident is then happy to have their problems addressed and resolved in a quick and efficient manner.